Yes, I have succeeded also. Javascript is disabled in this browser. Please try again shortly. On the product control panel, press Cancel. For folders, select Save it to my computer , and then click Next. OK should indicate the action that you want to accomplish.

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Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following: Select your operating system and versionChange Detected operating system: This could take up to 3 minutes, depending on your computer and connection speed. Image File Details The scanned file is saved as a.

HP Customer Support – Software and Driver Downloads

Cancel scan To cancel a scan job, use one of the following procedures. How satisfied are you with this response?

Hanzin, I have downloadad the Hp-driver for this printer cm11312 the site HP http: Black and White, if the image does not require smooth scanndr. From the Delete Destination dialog box, highlight the destination to delete and click Next. Black and White for text and line art.

Kumar Replied on July 1, Scan quality Dirt, fingerprints, smudges, hair and other marks on the scanner glass slows scanner performance and affects the accuracy of special features such as fit-to-page and copy.

Solution and Diagnostic Data Collection. At that point the program hp2dui Let HP identify any out-of-date or missing drivers and software. Yes, I have the same problem. The Delete Destination dialog box displays. This product detection tool sxanner software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

HP Laserjet CMMFP Can not scan – Microsoft Community

If the memory card is removed while scanning to it, then the scan is stopped. See Set up the product Scan Menu buttonScan to button, setting up. An error message is displayed when trying to scan to the card. Win10 finds the printer, installs something and then nothing happens.

I think the problem may have occurred from the rollover to Windows 10, we did not keep Windows 10 but restored back to Windows 7. The Virtual Agent is currently unavailable.

Email list of drivers.

If the scan fails for any reason ADF jam, cancel, etc… the partial file is removed from the memory card. This site in other languages x. Set up the product Scan Menu button Destinations must be set up prior to using the Scan Menu button on the control panel. To use this feature in Windows, a destination must be programmed in the scan setup before scanning to a destination.

Ask a Question Want to reply to this thread or ask your own question? Lift the flatbed scanner lid and load the original that is to be scanned face-down on the flatbed scanner with the corner located as indicated by the icon on the scanner.

HP Color Laserjet CM1312nfi MFP scanner not working

No text, just an OK-button. Scamner issue could be if the drivers available is either corrupted or need an update. See Clean the scanner glass. Black and White, if the image does not require smooth gradation Grayscale, if the image requires cm13122 gradation Color, if the image is in color. After that, you can post your question and our members will help you out. Find Solutions, ask questions, and share advice with other HP product owners.